Last updated 2025-04-18
Data Protection
1. Data Controller
Eliteprimexhyper acts as the controller for personal data collected through this website. Registered office: 20 Raffles Place #15-00, Ocean Tower, Singapore 048620.
2. Categories of Data
We may process identifiers (name, email, company), message content you submit, technical logs (IP, user agent), and cookie-related records described in Cookie Preferences.
3. Purposes
Purposes include responding to enquiries, operating and securing the site, understanding aggregate traffic if you opt in to analytics cookies, and maintaining legal records.
4. Legal Bases
Where the Personal Data Protection Act 2012 (PDPA) applies, we rely on consent (forms, non-essential cookies), legitimate interests (security, basic site operation), and legal obligations where relevant.
5. Retention
Contact form submissions are retained up to twenty-four months unless a longer period is required for active client matters. Logs rotate on a shorter technical schedule.
6. Recipients
We use infrastructure and email providers that may process data outside Singapore. Contracts include appropriate safeguards where required.
7. Your Rights
You may request access, correction, or withdrawal of consent where applicable. You may lodge a complaint with the Personal Data Protection Commission (PDPC) Singapore.
8. International Transfers
Where data leaves Singapore, we assess necessity and implement contractual or technical measures aligned with PDPA expectations.
9. Security
We apply proportionate technical and organizational measures. No online transmission is perfectly secure; please avoid sending highly sensitive credentials via the public form.
10. Children and Updates
The site is not directed to children. We may update this notice; material changes will be reflected in the last updated date and, where appropriate, a concise banner.
Contact: hello@eliteprimexhyper.pro